protel Housekeeping App
Hotel housekeeping and staff collaboration app
Enable real-time management of housekeeping, maintenance and operations ensuring immediate sync with protel PMS
The essential tool to bring housekeepers, maintenance teams and hotel operations together in unison
test data
The mobile app to bring housekeepers, maintenance teams and hotel operations together seamlessly, ensuring real-time updates between the app and protel's PMS. Speed up tasks and processes, delivering cost reductions and improved guest service.
The protel Housekeeping app is available free of charge to users of protel PMS. All data is continually synchronized with protel. In areas with no Internet or Wi-Fi access, the app switches to offline mode and then syncs automatically with protel once it's online again.
Housekeeping
Display of room status and pertinent guest details ensures that the housekeeper has the right information, such as arrival and departure dates, stay over, number of pax in teh room, laundry and towel changes, and much more.
Room attendant sheets
Ensure that the housekeeping attendant logged in to the protel Housekeeping app sees exactly what they need to see, and focus on the rooms assigned to them for service. Eliminate old fashioned printed attendant worksheets and enable real-time update to protel PMS.
Maintenance & work orders
Log maintenance requests on the fly, be that by a housekeeper or other staff member. Take pictures and sumbit these with other pertinent information around a maintenance request or work order. Track open and closed orders and ensure these are dealt with expediently.
Lost & found
Lost or found an item in a room or public area and need to log this in a central location? Use the protel Housekeeping app enabling an in-sync solution with protel PMS. Like the maintenance feature, take pictures of any item found for clear identification of the item.
Traces
Enable traces, tasks and actionable requests for housekeepers, maintenance teams and hotel operations and display and update these in the protel Housekeeping app. Ensure all departments and users are in sync with any request, ensuring happy guests.
Lost & Found
With our value gift certificates, gift certificate owners can choose which service they would like to use for the respective value from. Gift certificates can be provided with personal dedications, printed out comfortably at home or delivered.
Get fully connected
Cloud native, hosted or on-premise property management systems
protel Housekeeping App is one part of the protel PMS suite, designed to serve all of your hotel property management system needs.
Industry-leading property management for the following sectors
In the ever-evolving world of hospitality, hotel property managers must rely on modern technology to effectively manage their businesses. With a myriad of different hotel operations to oversee, the need for flexible solutions and scalable tools is paramount to exceed the guest experience while tightly controlling operations.
Hotel Groups
Innovate with open, scalable, feature-rich, centrally managed hotel management software solutions that remove integration barriers and deliver on-property excellence. Capitalize on innovations, and have a lower total cost of ownership. All backed up with responsive, flexible, customer-centric support by hospitality and technology experts.
Independent Hotels
Excel in your individuality and allow your service to stand out from the crowd. Get the best technology that does everything you need for great service and smooth operations. Know that it’s been designed to support your uniqueness, not stifle it.
Honest, dedicated, friendly support is also high on your list. We always aim high on the things that matter to you.
Motels & Budget Hotels
When it comes to motels, budget, or limited service hotels, we are the ones you should entrust. Designed to enable maximum profitability through minimizing operational costs, we understand that property managers need reliable, effective solutions, which is why we are committed to providing software and services tailored specific to your needs.
Resorts
It’s not always easy juggling the needs of guests across your resort and operational teams across your different departments.
Turn your complicated processes into sophisticated ones with premium, high quality, feature-rich, open solutions and integrations that can handle the most demanding requirements.
Trusted by
protel’s intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more.
protel’s intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more time for the guest. Seamless communication between departments.
Adam Smith
Food & Beverage Manager
Frequently Asked Questisons
Over 1,800 3rd party certified integrations are available with protel PMS. As protel PMS is installed in over 15,500 hotels worldwide, we offer a plethora of integrations ranging from (but not limited to) PABX, IPTV, POS, Spa, Wi-Fi, channel managers, central reservations, CRM systems, finance systems, guest-facing apps and kiosks, electronic door locks, revenue management systems, energy control and building management systems, and more.
Depending on scope of the project, a small 50 room property can be up and running live with protel PMS within 3 weeks. Of course this may extend depending on various factors including whether data migration from a legacy PMS is needed, how many add-ons and modules are deployed, and the number of integrations. These may all extend the deployment duration from order date to Go Live date.
Yes, we offer a migration path from most PMS systems to protel PMS. This can include migrating customer profiles (eg guest, agent, corporate), historical data, allotments and groups (where needed), as well as future reservations on the books. Possibly additional data as well.
Where you are unsure of how to extract the legacy system PMS data, consult with us and let us assess how to assist you with migrating your data to protel PMS.
protel PMS has been a multi-property edition (MPE) PMS since 1998, making it one of the most advanced and functional hotel PMS for hotel chains, large or small. Many of our customers using protel PMS are taking advantage of its multi-property capabilities.
Of course we also offer protel PMS as a single property edition (SPE).
As a short-stay accommodation based software solution, protel PMS is deployed across many businesses large and small. Motels, hotels, resorts, serviced apartments, boutique hotels, through to luxury resorts use protel PMS. Whether a 10 room tented campsite, or a 25,000 room hotel chain, protel PMS is scalable to suit any business size.
Contactless guest-service is essential with today's modern PMS. As such, we offer some pretty amazing technologies to simplify guest and booker access to protel PMS.
These include protel Voyager, a web-facing solution for guests and bookers to access their reservation and profile, and interact with the hotel/PMS, self-service kiosks for check in/out, 3rd party guest-facing apps and web services, as well as the protel Digital Registration app, enabling contactless guest check-in.
As with all of our solutions, protel PMS is supported by us 24x7 and backed by a Support Level Agreement that ensures great response times and upgrades to your system on a continual basis.
protel PMS makes available the protel Housekeeping app for housekeeping and maintenance teams via iOS and Android.
Additionally, the protel for iPad app is also available on iOS to enable remote access and management of protel PMS wherever needed.
Finally, the protel dSignature app is available on iOS and Android to enable contactless remote check-in for guests which is controlled by hotel reception teams.
protel PMS makes available open API's and a development marketplace to ensure easy addition of new integrations as and where needed. Protel PMS takes advantage of industry-standard HTNG and OTA API's. Most of the API's uses the next-generation protel.io Enterprise Service Bus (ESB) to leverage a common platform in which to connect not just our PMS, but many other systems as well.
protel PMS is a short-stay accommodation software solution designed for hotels, motels and resorts.
rezpage is a solution specifically designed for long-stay accommodation businesses such as (but not limited to) build-to-rent and leasing, student housing, workforce/staff accommodation, retirement living, aged-care accommodation, and co-living communities.
We’re excited to hear from you.
Secure your spot for a demo with protel Housekeeping App and protel PMS today! Get your hotel’s guest experience to the next level.