Xn protel Systems


Smart, real-time kitchen & bar order control

xnPOS Kitchen Display System allows for total digital control for your kitchen staff over orders with two-way communication between the kitchen and servers.

Superior kitchen & bar ordering with two-way communication with floor staff

Inspire guests. Optimize resources. Reduce costs. Grow profits

Connected real-time to xnPOS Workstations and xnPOS Mobile devices, the KDS allows for your operational teams to stay on top of orders flowing in with ease.

With it’s touchscreen operation and easy to understand user interface, the xnPOS Kitchen Display Sytem gives enhanced functionality over a traditional bump bar or docket printers.

Easy to follow

Ideal for kitchen, bar and barista stations, orders displayed are easy to follow with colour coded options, flashing signals for additional alerts, and touch screen operation giving enhanced functionality over a traditional bump bar or docket printers.

Which course, when

Know which orders to prep, which to pause on, and how long orders have been waiting. Easy to follow course display and course change tells chefs what is an entree, main or any changes to these.


Highlight exceptions to orders and other alerts such as voided items, prepped or being prepped items, and also order alerts for wait staff such as items out of stock, delays and food is ready alerts.

Displays and kitchen control

Display various alternate screens, show or hide prepared items, bump or recall bomped items, show order times, preparation times, start and elapsed times and other easy to follow screens to maximise productivity and minimise wait times.

Get fully connected
One POS platform for both guests & servers

xnPOS KDS is part of the xnPOS suite, designed to serve your entire food & beverage hospitality technology needs.

Industry-leading POS for the following sectors

In the ever-changing world of hospitality and food & beverage management, operators need to be equipped with modern tool-sets, flexible solutions, and consumer-facing self-service technology that can handle the demands of all such businesses.

To ensure the success of operations, it’s crucial to prioritize scalability, automation, and enhanced profitability, while simultaneously improving the customers experiences.

Hotel Groups

Innovation is the key to success, and xnPOS has revolutionized the hotel food and beverage industry with its exceptional point of sale system. Specifically designed for hotels, our customer-centric technology means a lower total cost of ownership.

Independent Hotels

Specifically designed for hotels, our customer-centric POS technology means a lower total cost of ownership by bringing guests and staff into one common platform, thereby reducing operating costs and increasing guest interaction and self-service.


Balancing guest needs and managing resort operations can be challenging. Transform your intricate processes and departments into cohesive teams with advanced, top-notch, user-friendly solutions that can handle even the most demanding requirements.

Hospitality & food service

Hospitality food and beverage operations need to be fast, efficient, reliable and simple for staff and kitchens alike, especially so to deal with lunch-time and dinner service peak times. No matter of you run a restaurant, cafe or a food service chain, we have you covered.

Student Housing

Innovating student housing and campus living is crucial in meeting the modern-day demands of students and staff alike. With this aim, our technology provides a cutting-edge solution, enabling campus-wide food and beverage operations to run seamlessly.

Residential Property

xnPOS is an industrially tested, robust POS technology, delivering end-to-end integrated functionality, reliability and performance that is crucial to the smooth running of your operation, be that for instance student and on-campus management, retirement living or large workforce sites.

Are you ready to streamline operations and delight customers?

If you are interested in seeing how our industry-leading hospitality & food service POS technology can enhance the efficiency and productivity of your business processes, we recommend booking in a demo with one of our experienced team of professionals.

Or, if just reading about it is more of your thing, just submit this form and we’ll send you...more on xnPOS!

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Trusted by

protel’s intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more.

protel’s intuitive PMS helps hotels boost guest-experience. Less time on the keyboard means more time for the guest. Seamless communication between departments.

Adam Smith

Food & Beverage Manager

Frequently Asked Questisons

What does xnPOS do?

xnPOS is a fully internationalized food & beverage point-of-sale system designed to meet the specific requirements of the accommodation industry, be that short-stay or long-stay accommodation. It is a centrally managed, full-service, cloud system with enterprise scalability, security and performance, that tightly integrates with systems such as (but not limited to) property management systems, dining reservation systems, integrated payment gateways, stock and materials management systems, Business Intelligence and more.

How does xnPOS specialise in the short-stay accommodation / hotel market?

A powerful two-way real time interface with various hotel PMS (property management systems), ensures functional integration with hotel operations and folio charges, be that room charge, conference & banquet charges, package postings to PMS, and posting any financial charge (be that cash, credit card) which sends all transactions to the PMS.

In addition, the PMS interface allows guests a full self-service option where they can select items from POS, and directly room charge this to their own room/folio, be that on their own mobile device (phone, tablet, laptop), or via a self-service kiosk.

How does xnPOS specialise in the long-stay accommodation market?

Where any long-stay business requires a food & beverage POS solution, such as co-living spaces, workforce and staff accommodation, aged-care and retirement facilities, or other, xnPOS can post POS charges via our xms-RPM solution which manages long-stay accommodation billing and folio or lease management. Cafes, restaurants, gift shops, convenience stores, room service, conference and events, even poolside and bar operations, can conveniently post POS charges from xnPOS into xms-RPM. In this sense, xnPOS as well as xms-RPM conveniently covers all operational requirements of the long-stay accommodation sector in so far as accommodation and F&B ad retail POS.

Where can xnPOS be used?

Any and all food & beverage and retail operations in short-stay and long-stay accommodation, as well as hospitality groups (restaurant chains), can enjoy the benefits of xnPOS.
xnPOS is deployed across many different food & beverage operations, including (but not limited to) restaurants, cafes, bistros, night clubs, lobby lounges, cocktail bars, night clubs, bottle shop and drive-through operations, coffee carts and mobile food service stations, room service, poolside bars, self-service (grab & go) and even laundry departments, can all leverage the same xnPOS platform across one, several or all of these outlets.

How long does it take to implement and be up and running with xnPOS?

Depending on scope of each project, a small single POS terminal outlet in one property can be up and running live with xnPOS within 2 - 3 weeks. Of course this may extend depending on various factors including hardware shipment and configuration, how many add-ons and modules are deployed, the number of integrations, and of course if more outlets need xnPOS to be deployed. These may all extend the deployment duration from order date to Go Live date.

Is xnPOS deployed as cloud or on-premise?

While xnPOS is generally deployed as a true cloud-based POS solution, local offline redundancy at the property / outlet level is needed to ensure continuity of business and trading regardless of internet availability. This is why xnPOS also enables an OTS (Outlet Transaction Server) to continue to trade locally, with local caching of all transactional postings, in the event that internet reliability or availability is compromised. Thus ensures an always-on POS solution even when it may be hosted in our data centre.

What type of options and integrations are available with xnPOS?

xnPOS is a fully internationalized and comprehensive food & beverage point-of-sale system. As with any robust foodservice operation, we offer a range of additional capabilities, add-ons and hardware options that ensures your needs are met every time.

xnPOS can be enhanced by adding mobile waiter tablets (for order and pay at the table options), self-service kiosks, guest self-service on own mobile device, kitchen display system (KDS), local country fiscalization requirements and compliance options, xnBI integration, integration with property management systems, materials management systems (ERP), club/membership management systems, payment gateways, and dining reservation systems,

What guest-facing services are available with xnPOS?

Designed with contactless guest self-service in mind, xnPOS offers two main guest-facing capabilities, ensuring reduced operating costs and increased revenues. (1) xnPOS GO, being our contactless guest ordering and self service including scanning QR codes to enable online digital menus and self-service ordering (including pay by credit card or charge to guest room), such as for room service, restaurant, cafe or poolside usage, as well as (2) xnPOS KIOSK, enabling guests to interact with a digital kiosk to browse menus and order food & beverage as and when needed (to the table or seat), such as in a lobby area, grab and go open kitchen, egg station for hotel breakfast, poolside, bistro, and more.

What staff and user apps are available with xnPOS?

xnPOS Mobile is compatible with any later Android device, be that an 8” inch tablet or 5” inch hand-held device, and speeds up service in large indoor or outdoor areas by reducing server journeys to and from a fixed POS workstation. xnPOS Mobile allows for fast and efficient management without sacrificing on tableside or poolside functionality. xnPOS Mobile enables ordering at the table, and paying at the table.

Do I need to buy specific hardware to run xnPOS?

xnPOS is designed to run on the latest Windows-based operating systems for POS terminals and latest Android devices for POS mobility. Integrated thermal and remote ordering printers, cash drawers, barcode scanners and various components like CDU (customer display units) can add to hardware options you may wish to consider.
We can supply our own POS vendor hardware and offer warranty and support on our supplied POS hardware, or we can assess the viability of a customer providing own hardware where relevant and provided it meets the minimum requirement as provided by us.

What type of support is available for xnPOS?

As with all of our solutions, xnPOS is supported by us 24x7 and backed by a Support Level Agreement that ensures great response times, as well as upgrades to your system to ensure the most recent version and updates at all times.

Which hotel property management systems can be integrated with xnPOS?

xnPOS has certified two-way integration with various industry-leading hotel PMS, including (but not limited to) Opera PMS, Opera Cloud, protel Classic, protel Air, Indra PMS, and Guestline.

We’re excited to hear from you.

For a free no-obligation demo of xnPOS KDS and xnPOS, book in a time with us and we’d be delighted to show you around our world-class point-of-sale solution.

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