Xn protel Systems

Hotel Accommodation

In the ever-changing world of hotel management, property managers need to be equipped with modern tool-sets and flexible solutions that can handle the demands of various hotel businesses.

 

To ensure the success of such operations, it’s crucial to prioritize scalability, automation, and enhanced profitability, while simultaneously improving guest experiences and streamlining day-to-day labor

Upgrade your technology | Achieve optimal performance

In the ever-evolving world of hospitality, hotel property managers must rely on modern technology to effectively manage their businesses. With a myriad of different hotel operations to oversee, the need for flexible solutions and scalable tools is paramount to exceed the guest experience while tightly controlling operations.

Automation, streamlined processes, and enhanced profitability are all essential components for effective property management. As such, technology stacks providing these solutions are crucial for optimizing both hotel and asset performance. In these fast-paced times, wise hotel managers understand the importance of staying ahead of the game with modern tool-sets that support their goals.

Hotel Groups

Innovate with open, scalable, feature-rich, centrally managed hotel management software solutions that remove integration barriers and deliver on-property excellence.

Capitalize on innovations, and have a lower total cost of ownership. All backed up with responsive, flexible, customer-centric support by hospitality and technology experts.

Independent Hotels

Excel in your individuality and allow your service to stand out from the crowd. Get the best technology that does everything you need for great service and smooth operations. Know that it’s been designed to support your uniqueness, not stifle it.

Honest, dedicated, friendly support is also high on your list. We always aim high on the things that matter to you.

Motels & Budget Hotels

When it comes to motels, budget, or limited service hotels, we are the ones you should entrust. Our systems provide a streamlined solution to take the hassle and stress out of property management.

Designed to enable maximum profitability through minimizing operational costs, we understand that property managers need reliable, effective solutions, which is why we are committed to providing software and services tailored specific to your needs.

Resorts

It’s not always easy juggling the needs of guests across your resort and operational teams across your different departments.

Turn your complicated processes into sophisticated ones with premium, high quality, feature-rich, open solutions and integrations that can handle the most demanding requirements.

Along with powerful guest facing applications that give guests  more control and choice during their stay.

Solutions tailored to your unique hotel requirements

Hotel Property Management (PMS) solutions, designed to simplify your unique operations, to meet your local needs.

Global Experience

Whether you’re a large global operation, a national group, or an independent hotel, have the right support no matter what. Strong knowledge of market environments and local vendor support are a must. You can rely on our solutions, they are used and supported in over ninety countries.

Technology as an enabler

Deliver your business plans with proven operations on a global scale. Have complete management control and drive success with cloud-native, scalable solutions. Utilize our open systems policy to join everything up and connect to all key systems.

Solutions that fit

Have as much, or as little, sophistication as you need. Whether you’re a limited service, budget hotel or full service luxury provider, use feature-rich technology that’s tailored to your needs. Reduce training costs, experience better support, and lower your total cost of ownership.

Frequently Asked Questisons

What sort of integrations are available with protel PMS?

Over 1,800 3rd party certified integrations are available with protel PMS. As protel PMS is installed in over 15,500 hotels worldwide, we offer a plethora of integrations ranging from (but not limited to) PABX, IPTV, POS, Spa, Wi-Fi, channel managers, central reservations, CRM systems, finance systems, guest-facing apps and kiosks, electronic door locks, revenue management systems, energy control and building management systems, and more.

How long does it take to deploy and be up and running with protel PMS?

Depending on scope of the project, a small 50 room property can be up and running live with protel PMS within 3 weeks. Of course this may extend depending on various factors including whether data migration from a legacy PMS is needed, how many add-ons and modules are deployed, and the number of integrations. These may all extend the deployment duration from order date to Go Live date.

Can I migrate data from any PMS to protel PMS?

Yes, we offer a migration path from most PMS systems to protel PMS. This can include migrating customer profiles (eg guest, agent, corporate), historical data, allotments and groups (where needed), as well as future reservations on the books. Possibly additional data as well.

Where you are unsure of how to extract the legacy system PMS data, consult with us and let us assess how to assist you with migrating your data to protel PMS.

Is protel PMS multi-property capable?

protel PMS has been a multi-property edition (MPE) PMS since 1998, making it one of the most advanced and functional hotel PMS for hotel chains, large or small. Many of our customers using protel PMS are taking advantage of its multi-property capabilities.

Of course we also offer protel PMS as a single property edition (SPE).

What type of accommodation providers use protel PMS?

As a short-stay accommodation based software solution, protel PMS is deployed across many businesses large and small. Motels, hotels, resorts, serviced apartments, boutique hotels, through to luxury resorts use protel PMS. Whether a 10 room tented campsite, or a 25,000 room hotel chain, protel PMS is scalable to suit any business size.

What guest-facing services are available with protel PMS?

Contactless guest-service is essential with today's modern PMS. As such, we offer some pretty amazing technologies to simplify guest and booker access to protel PMS.
These include protel Voyager, a web-facing solution for guests and bookers to access their reservation and profile, and interact with the hotel/PMS, self-service kiosks for check in/out, 3rd party guest-facing apps and web services, as well as the protel Digital Registration app, enabling contactless guest check-in.

What type of support is available for protel PMS?

As with all of our solutions, protel PMS is supported by us 24x7 and backed by a Support Level Agreement that ensures great response times and upgrades to your system on a continual basis.

What staff and user apps are available with protel PMS?

protel PMS makes available the protel Housekeeping app for housekeeping and maintenance teams via iOS and Android.

Additionally, the protel for iPad app is also available on iOS to enable remote access and management of protel PMS wherever needed.

Finally, the protel dSignature app is available on iOS and Android to enable contactless remote check-in for guests which is controlled by hotel reception teams.

How do I add a new integration to protel PMS?

protel PMS makes available open API's and a development marketplace to ensure easy addition of new integrations as and where needed. Protel PMS takes advantage of industry-standard HTNG and OTA API's. Most of the API's uses the next-generation protel.io Enterprise Service Bus (ESB) to leverage a common platform in which to connect not just our PMS, but many other systems as well.

What is the difference between protel PMS and rezpage?

protel PMS is a short-stay accommodation software solution designed for hotels, motels and resorts.

rezpage is a solution specifically designed for long-stay accommodation businesses such as (but not limited to) build-to-rent and leasing, student housing, workforce/staff accommodation, retirement living, aged-care accommodation, and co-living communities.

“Don't ask if your dream is crazy, ask if it's crazy enough”

If you are interested in seeing how our industry-leading technology can enhance the efficiency and productivity of your hotel business processes, we recommend booking a demo with one of our experienced team of professionals.

Or, if just reading about it is more of your thing, just submit this form and we’ll send you…more!

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