Xn protel Systems

Independent hotels

As an independent service provider, you have the power to excel in your individuality and stand out from the crowd. That’s where we come in with feature-rich and customizable technology that allows you to express your uniqueness and elevate your service delivery to the next level.


Have it all – great software, honest support, and a dedicated team of professionals who are always there for you. So, embrace your independence and let protel help you shine in all your glory.

Stand out. you are unique.

Be bold and distinctive with your service. You’re not like anyone else. We recognize that.

In a world where conformity seems to be the norm, it takes courage to embrace your individuality and stand out from the crowd. But the truth is, your uniqueness is what sets you apart and makes your service one-of-a-kind. And the good news is, there are tools out there that can help you excel in your individuality.

One such tool is protel, a feature-rich hotel property management software designed to support your independent spirit and help you deliver outstanding service. You can rest assured that you are getting the best return on investment and that your operations will be smooth and seamless. And should you ever need assistance, our team of dedicated and friendly support staff are always ready to help. So why settle for mediocrity or cookie-cutter software when you can shine as bright as the stars? Invest in protel and let your unique qualities truly shine.

Simplify your IT

Go to one place for your business-critical applications and hosting services. Pick and mix to match your needs.

Make it easier to support your processes and systems. Reduce training requirements.

Level the playing field

Have the same great technology as the big brands, with proven delivery. But at a price and scale that’s right for you.

Empower and delight guests with mobile apps and a seamless guest journey. Raise staff productivity by arming them with mobile productivity tools.

Grow revenue. Reduce cost

Maximize revenues and reduce operating costs. Integrate your disparate systems into one seamless ecosystem via our property management platform.

Turn your buisness data insights into usable, intelligent personalization and improve your bottom line.

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partner integrations

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partner network

Ellipse 245 (2)

years of experience


languages deployed

*Customer numbers include client sites of global network partners.

Seamless and end-to-end payment integration

Trusted by many of the world leading and exclusive hotels
Feel-good, fully-connected

Independent hotel are only part of the many business sectors we service in the
hotel accommodation market.

Super sweet property technology: How sweet it is!

If you are interested in seeing how our industry-leading technology can enhance the efficiency and productivity of your unique hotel business, we recommend booking a demo with one of our experienced team of professionals.

Or, if just reading about it is more of your thing, just submit this form and we’ll send you...more!

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Frequently Asked Questisons

What sort of integrations are available with protel PMS?

Over 1,800 3rd party certified integrations are available with protel PMS. As protel PMS is installed in over 15,500 hotels worldwide, we offer a plethora of integrations ranging from (but not limited to) PABX, IPTV, POS, Spa, Wi-Fi, channel managers, central reservations, CRM systems, finance systems, guest-facing apps and kiosks, electronic door locks, revenue management systems, energy control and building management systems, and more.

How long does it take to deploy and be up and running with protel PMS?

Depending on scope of the project, a small 50 room property can be up and running live with protel PMS within 3 weeks. Of course this may extend depending on various factors including whether data migration from a legacy PMS is needed, how many add-ons and modules are deployed, and the number of integrations. These may all extend the deployment duration from order date to Go Live date.

Can I migrate data from any PMS to protel PMS?

Yes, we offer a migration path from most PMS systems to protel PMS. This can include migrating customer profiles (eg guest, agent, corporate), historical data, allotments and groups (where needed), as well as future reservations on the books. Possibly additional data as well.

Where you are unsure of how to extract the legacy system PMS data, consult with us and let us assess how to assist you with migrating your data to protel PMS.

Is protel PMS multi-property capable?

protel PMS has been a multi-property edition (MPE) PMS since 1998, making it one of the most advanced and functional hotel PMS for hotel chains, large or small. Many of our customers using protel PMS are taking advantage of its multi-property capabilities.

Of course we also offer protel PMS as a single property edition (SPE).

What type of accommodation providers use protel PMS?

As a short-stay accommodation based software solution, protel PMS is deployed across many businesses large and small. Motels, hotels, resorts, serviced apartments, boutique hotels, through to luxury resorts use protel PMS. Whether a 10 room tented campsite, or a 25,000 room hotel chain, protel PMS is scalable to suit any business size.

What guest-facing services are available with protel PMS?

Contactless guest-service is essential with today's modern PMS. As such, we offer some pretty amazing technologies to simplify guest and booker access to protel PMS.
These include protel Voyager, a web-facing solution for guests and bookers to access their reservation and profile, and interact with the hotel/PMS, self-service kiosks for check in/out, 3rd party guest-facing apps and web services, as well as the protel Digital Registration app, enabling contactless guest check-in.

What type of support is available for protel PMS?

As with all of our solutions, protel PMS is supported by us 24x7 and backed by a Support Level Agreement that ensures great response times and upgrades to your system on a continual basis.

What staff and user apps are available with protel PMS?

protel PMS makes available the protel Housekeeping app for housekeeping and maintenance teams via iOS and Android.

Additionally, the protel for iPad app is also available on iOS to enable remote access and management of protel PMS wherever needed.

Finally, the protel dSignature app is available on iOS and Android to enable contactless remote check-in for guests which is controlled by hotel reception teams.

How do I add a new integration to protel PMS?

protel PMS makes available open API's and a development marketplace to ensure easy addition of new integrations as and where needed. Protel PMS takes advantage of industry-standard HTNG and OTA API's. Most of the API's uses the next-generation protel.io Enterprise Service Bus (ESB) to leverage a common platform in which to connect not just our PMS, but many other systems as well.

What is the difference between protel PMS and rezpage?

protel PMS is a short-stay accommodation software solution designed for hotels, motels and resorts.

rezpage is a solution specifically designed for long-stay accommodation businesses such as (but not limited to) build-to-rent and leasing, student housing, workforce/staff accommodation, retirement living, aged-care accommodation, and co-living communities.

We’re excited to hear from you.

Xn protel Systems has been trusted by some of the most unique and independent hotels across the world. They rely on our software to help them get a competitive edge in their respective sectors. Our customers have seen incredible success with our solutions. Like them, we can help you take your business to the next level.

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