It’s not always easy juggling the needs of guests and your different departments. It can get quite complex. Turn your complicated processes into sophisticated ones with premium, high quality, feature-rich, open solutions that can handle the most demanding requirements. Along with powerful guest facing applications that give visitors more control and choice during their stay.
Great guest experiences. Smooth operations.
You provide great guest experiences. That’s what you’re about. We are too.
Make life easier, no matter how complex the requirements for the guest, activity or required resources.
Organize everything using just one tool. Know optimal appointment times, match services and availability. Keep guests up to date.
Know, communicate and inspire guests. With a wealth of guest information at your fingertips, easily create packages that match guests’ needs and interests.
Provide a personalized welcome and entice them with additional products and services. Give them more control during their stay.
Close the gap between guest, operations and management to ensure controlled operations.
Give every department the same view of the guest and the ability to book and manage at any guest touchpoint. Provide a seamless experience for the guest across entire resort.
years of experience
*Customer numbers include client sites of global network partners.
Mange spa, wellness & activity management with ease
Book more than just a golf tee time
Get deep insights into all segments across your resort
Seamless and end-to-end payment integration
Trusted by some of the world leading and most luxurious global resorts
Superior food & beverage service across the resort
Learn more about our solutions for resort accommodation
Resorts are only part of the many business sectors we service in the hotel accommodation market.
Unrivalled in scope. Unstoppable in strength. Proven the world over.
If you are interested in seeing how our industry-leading technology can enhance the efficiency and productivity of your resort business processes, we recommend booking a demo with one of our experienced team of professionals.
Or, if just reading about it is more of your thing, just submit this form and we’ll send you...more!
Want to find out more?
Fill in this form and our team will be in touch with you as soon as possible
Frequently Asked Questisons
Over 1,800 3rd party certified integrations are available with protel PMS. As protel PMS is installed in over 15,500 hotels worldwide, we offer a plethora of integrations ranging from (but not limited to) PABX, IPTV, POS, Spa, Wi-Fi, channel managers, central reservations, CRM systems, finance systems, guest-facing apps and kiosks, electronic door locks, revenue management systems, energy control and building management systems, and more.
Depending on scope of the project, a small 50 room property can be up and running live with protel PMS within 3 weeks. Of course this may extend depending on various factors including whether data migration from a legacy PMS is needed, how many add-ons and modules are deployed, and the number of integrations. These may all extend the deployment duration from order date to Go Live date.
Yes, we offer a migration path from most PMS systems to protel PMS. This can include migrating customer profiles (eg guest, agent, corporate), historical data, allotments and groups (where needed), as well as future reservations on the books. Possibly additional data as well.
Where you are unsure of how to extract the legacy system PMS data, consult with us and let us assess how to assist you with migrating your data to protel PMS.
protel PMS has been a multi-property edition (MPE) PMS since 1998, making it one of the most advanced and functional hotel PMS for hotel chains, large or small. Many of our customers using protel PMS are taking advantage of its multi-property capabilities.
Of course we also offer protel PMS as a single property edition (SPE).
As a short-stay accommodation based software solution, protel PMS is deployed across many businesses large and small. Motels, hotels, resorts, serviced apartments, boutique hotels, through to luxury resorts use protel PMS. Whether a 10 room tented campsite, or a 25,000 room hotel chain, protel PMS is scalable to suit any business size.
Contactless guest-service is essential with today's modern PMS. As such, we offer some pretty amazing technologies to simplify guest and booker access to protel PMS.
These include protel Voyager, a web-facing solution for guests and bookers to access their reservation and profile, and interact with the hotel/PMS, self-service kiosks for check in/out, 3rd party guest-facing apps and web services, as well as the protel Digital Registration app, enabling contactless guest check-in.
As with all of our solutions, protel PMS is supported by us 24x7 and backed by a Support Level Agreement that ensures great response times and upgrades to your system on a continual basis.
protel PMS makes available the protel Housekeeping app for housekeeping and maintenance teams via iOS and Android.
Additionally, the protel for iPad app is also available on iOS to enable remote access and management of protel PMS wherever needed.
Finally, the protel dSignature app is available on iOS and Android to enable contactless remote check-in for guests which is controlled by hotel reception teams.
protel PMS makes available open API's and a development marketplace to ensure easy addition of new integrations as and where needed. Protel PMS takes advantage of industry-standard HTNG and OTA API's. Most of the API's uses the next-generation protel.io Enterprise Service Bus (ESB) to leverage a common platform in which to connect not just our PMS, but many other systems as well.
protel PMS is a short-stay accommodation software solution designed for hotels, motels and resorts.
rezpage is a solution specifically designed for long-stay accommodation businesses such as (but not limited to) build-to-rent and leasing, student housing, workforce/staff accommodation, retirement living, aged-care accommodation, and co-living communities.
We’re excited to hear from you.
Xn protel Systems has been trusted by some of the best companies in the world. They rely on our software to help them get a competitive edge in their respective sectors. Our customers have seen incredible success with our solutions. Like them, we can help you take your business to the next level.