Customer Story
XPS was selected as the primary solution vendor for PMS, POS and BI in 2017.
Chateau Royal Beach Resort & Spa
XPS was selected as the primary solution vendor for PMS, POS and BI in 2017.
5 March 2026
The Company offered the most reliable and fully integrated PMS, POS and BI ecosystem, backed by strong service support and a partnership mindset
About Chateau Royal Beach Resort & Spa
12 hotels
2,600 rooms
7 food & beverage
outlets
2 championship golf courses
meeeting rooms
Golf
14 hotels
personalized services and 24/7 concierge
Located in New Caledonia, Château Royal Beach Resort boasts stunning views of a lagoon designated as a UNESCO World Heritage Site.
Château Royal enjoys an ideal location, situated on one of Nouméa’s most beautiful beaches and close to numerous shops, restaurants, and water activities.
The resort combines sleek modern design with attentive service to meet all your needs and make your stay unique and unforgettable. Set amidst a stunning tropical park and perfectly positioned to enjoy spectacular sunsets, this 7-storey complex features 109 spacious, fully equipped suites. Our 2 restaurants 2 and bars are an exquisite culinary experience.
Guests enjoy a refined and relaxed atmosphere, where they can fully unwind and take time out. The spa is a perfect place to relax and revitalize.
With no local supplier in New Caledonia, having an experienced team based in Australia significantly improved responsiveness, time-zone alignment and overall operational continuity, making XPS the most dependable long-term choice. xnPOS, protel and xnBI strengthen both service delivery and management effectiveness because they give us a single, reliable ecosystem that keeps operations fast, consistent and data-driven. Everyone sees the same info instantly, so check-ins, charges and F&B orders flow without confusion. Guest details follow them everywhere, which avoids mistakes and speeds up service. Issues get solved quicker because the systems make it easy to trace what happened. XnBI gives clean, real-time dashboard so we can spot trends, react faster and plan better. Costs and revenues are easier to control because all data comes from one place. Less manual work, fewer errors, and more consistency across departments. Being supported from Australia, in a close time zone, makes a big difference for New Caledonia, help comes quickly when we need it, We are honoured to support Chateau Royal Beach Resort & Spa Noumea New Caledonia.
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